Getting a Mickleham builder to act on a report
Writing, escalating and the Victorian path.
In short: A report only works if it is used properly. This is the sequence.
Put it in writing
Send the numbered list by email with a date you expect a response by. You will be asked later whether you did.
Be specific
Quote the item number and the clause it falls under. A general complaint gets a general answer.
Allow reasonable time
Then follow up in writing again and keep the chain intact.
Escalate
The Building and Plumbing Commission dispute resolution service, formerly DBDRV.
Then VCAT
The Building and Property List, where you need an expert witness report rather than a defect report.
Written by the Owner Inspections team from inspections carried out in Mickleham. Licensed building practitioners, Building & Plumbing Commission registration CDB-U 53425.
